We've received communication from our backbone providers, TEAMS and
Seacom, that there currently is a fault with the South East
Asia-Middle-West Europe 4 (SMW4) cable used to connect our internet
communication into Europe, North and South America (SMW4) between
Alexandria & Marseilles.
This requires urgent maintenance by SMW4 consortium to be carried out
between 24th April 2010 and 28th April 2010
During the maintenance the ship has to locate the cable, make the
adjustment and drop it back into sea. As all ship related work is
highly dependent on the environment (Wind, Rain, Snow etc.) there may
be deviation from the above planned maintenance window.
Map of SEA-ME-WE-4 Fibre Undersea Cable
Throughout this exercise, there will be disruption of Internet traffic
for the entire East Africa region.
Please find below the details of the maintenance exercise:
Date: Saturday 24th April to
Wednesday 28th April 2010
Time: 0700 UTC/GMT 1000hrs (Local time)
Service Outage: Significantly slow speeds and
latencies during the entire maintenance period
Ticket Number: 143165
We apologize for the inconvenience this may cause.
